Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary depending on the carrier and destination.
Please note that delivery timeframes are estimates and may be subject to delays outside of our control.
Domestic Shipping
We currently ship within the United States. Standard and expedited shipping options are available at checkout.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you have any questions about your order or shipping, please contact us at info.emptyprophets.com